Privacy Policy

This Privacy Policy explains how Total Facades (VIC) Pty Ltd (ABN: 26 135 204 698) and Total Facades (ACT) Pty Ltd (ABN: 33 672 204 723) (“Total Facades”, “we”, “our”, or “us”) collect, use, and protect your personal information.

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1. What Information We Collect

We may collect personal information when you contact us, submit an enquiry, or otherwise interact with our business. This may include:

• Name
• Email address
• Phone number
• Company details
• Any other information you voluntarily provide

We may also collect non-personal information such as browser type, operating system, and site usage statistics via cookies.

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2. How We Use Your Information

We collect and use your information to:

• Respond to your enquiries or requests
• Provide our services
• Improve our website and customer experience
• Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

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3. Disclosure of Information

We may disclose your information:

• To our internal team and service providers, where necessary to deliver our services
• Where required by law or regulatory authorities
• With your consent or as otherwise authorised by you

4. Security

We take reasonable steps to protect your personal information from misuse, unauthorised access, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

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5. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary, subject to certain exceptions under privacy laws.

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6. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

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Contact Us

If you have any questions or concerns about this policy or your personal information, please contact us:

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Total Facades (VIC) Pty Ltd
‍ABN: 26 135 204 698

P: +61 3 9768 2089‍
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76 Licola Crescent (P.O. Box 4399)
Dandenong South VIC 3175,
Australia
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Total Facades (ACT) Pty Ltd
‍ABN: 33 672 204 723

P: +61 2 6198 3327

Level 1, The Realm, 18 National Circuit
Barton ACT 2600,
Australia